Frequently Asked Questions
Everything you need to know about finding your perfect comfort.
What is the typical delivery timeframe for a new sofa?
For items in stock, delivery typically takes 7-14 business days. Custom-made or made-to-order sofas generally require 8-12 weeks for production and shipping.
Do you offer professional assembly and room-of-choice delivery?
Yes, we offer a White Glove Delivery service which includes bringing the sofa into your room of choice, full assembly, and the removal of all packaging materials.
Can I order fabric swatches before making a purchase?
Absolutely. You can order up to five fabric swatches for free to ensure the color and texture perfectly match your home decor before you commit to a purchase.
What is your return policy if the sofa doesn't fit my space?
We offer a 30-day return policy. If the sofa isn't the right fit, you can return it for a refund minus a restocking fee, provided it is in original condition.
What kind of warranty comes with your furniture?
All our sofas come with a 10-year structural frame warranty and a 2-year warranty on cushions and fabric defects to ensure long-lasting quality.
Do you provide financing options for larger purchases?
Yes, we partner with several financing providers to offer flexible monthly payment plans, including 0% APR options for qualified buyers.